Exceptional skills in customer support. Average 2-5 minute reply and 10 minute resolution on common issues. Native english speaker who is highly proficient in cPanel, Linux and Virtual Hosting management.
Working with CentOS since it's original fork. Experience administrating both hypervisors and end-user machines, as well as malware and security analysis and removal
Working since 2005 on OpenVZ virtual machines (containerization) and most recently Xen on both fully virtualized and para-virtualized platforms
Over fourteen years experience with cPanel. Extensive experience in hardening cPanel, as well as disinfecting hundreds of machines from root-kits, rogue processes, and hidden exploits over the years.